Emperador Hotel - Madrid

Gran Via 53, Madrid, Spain, 28013  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Emperador Hotel - Madrid

Wi-Fi
Parking

No parking

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

Coffee/Tea in lobby

Restaurant buffet

Cafe

Snack bar

Coffee shop

Lobby bar

Shuttle

City shuttle service

Fitness/ Gym

Fitness center

Swimming pool

Seasonal outdoor pool

Overview

Situated in the heart of Madrid, the classic Emperador Hotel offers luxury rooms. Operating in Madrid since 1947, this hotel features classical architecture and modern comforts.

This hotel is situated 3.1 km away from Casa de Campo. The property is located 1 km away from Madrid city center with an opera house, a palace and a monastery nearby.

Guests will find boutiques, fairgrounds and shops in the vicinity of the hotel.

Emperador Hotel is within a 15-minute drive to Barajas airport.

Rooms

The hotel offers 232 rooms. They are fitted with satellite TV, heating, a work area, a fridge and free Wi-Fi. The guestrooms look out on the cathedral. They feature bathrooms with a bathtub, a hairdryer and free toiletries.

Eat & Drink

In the morning a buffet breakfast is served at the breakfast lounge. The lounge restaurant provides light meals. Guests can try hot and cold drinks in the café bar. Offering European, American, Italian and Spanish meals, Nebraska is situated 50 meters of the property.

The hotel offers a buffet breakfast at the price of EUR 20.90 per person per night. 

Services

The hotel offers limousine rental services on site.

Relax

Leisure facilities include a seasonal outdoor pool, a rooftop pool and a sun deck. Active guests will benefit from fitness classes and a gym available on the premises.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Year renovated:   2012.  Number of floors:   9.  Number of rooms:   232.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Non-smoking rooms
  • Wi-Fi
  • No parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • Elevator
  • Currency exchange
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center

Services

  • City shuttle service
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Limousine service
  • Shops/Commercial services
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • Restaurant buffet
  • Cafe
  • Lobby bar
  • Poolside snack bar
  • Snack bar
  • Coffee/Tea in lobby
  • Catering service

Meeting facilities

  • Business center
  • Exhibition space
  • Meeting/ Banquet facilities
  • Projector

Leisure facilities

  • Seasonal outdoor pool
  • Sun terrace
  • Leisure/ TV room
  • Spa & wellness center
  • Solarium
  • Sauna
  • Reflex massage

Room facilities

  • In-room air conditioning
  • Central heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Living room
  • Dressing area
  • Rooftop terrace
  • Balcony
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Bath/ Shower
  • Hair dryer
  • Slippers
  • Room toiletries
  • Bathroom telephone

Media

  • Flat-screen TV
  • Internet television
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  12 pm

Check-out

  • until  12 pm

Children and extra beds

  • One child under the age of 2 may stay for free in a crib. 
  • One child under the age of 10 may stay at the price of EUR 16.50 per person per night in an extra bed. 
  • Older children/adults may stay at the price of EUR 38.50 per person per night in an extra bed. 
  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Emperador Hotel - Madrid Madrid location
Show big map »

Hotel Address:

Gran Via 53, Madrid, Spain, 28013

Get directions
City Center
  • Madrid
    300 m
Airports
Train Stations
  • Atocha's Train Station
    2.1 km
  • Atocha Train Station
    2.1 km
Underground stations
  • Santo Domingo Metro Station
    100 m
  • Callao
    300 m
Restaurants
  • Sirena Verde (cuisine: Spanish)
    70 m
  • Nebraska (cuisine: European)
    30 m
Parks
  • Jardines de Sabatini
    520 m
Beaches
  • Bolonia Beach
    230 m
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    9
  • Number of rooms:
    232

Hotel Awards

SpanishHOTEL AWARDSRecommendedMadridEmperador

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Spain

Use Badge

Rooms and availability

Club Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
  • Computer hookup
  • Radio
Room Description:

Standard|Club Room, 1 Double or 2 Twin Beds

Club Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
  • Computer hookup
  • Radio
Room Description:

Club Triple. BED & BREAKFAST

Emperador photos Room Classic
Standard Classic Double Room
  • Room size:

    23 m²

  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds or 1 Double bed, 2 Single beds, 3 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private bathroom
    • Non-smoking
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Dual voltage outlet
  • Storage space
  • Dressing area
  • Connecting room
  • Trouser/pants press
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Toilet
  • Bedding:Sofa bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • 220 V AC
  • Wake up service
  • Computer hookup
  • Radio
Room Description:

Standard Room

Triple Room
  • Max occupancy:

    5 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • General:Individual air conditioning
  • Trouser/pants press
  • Bathroom:Hair dryer
  • Bedding:Cribs available
  • Dining:Mini-bar
  • Media:Satellite TV
  • VCR player
  • 220 V AC
  • Computer hookup
  • Radio
Room Description:

Standard|Standard Triple - Breakfast included

Standard Quadruple Room
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Emperador photos Room
Romantic Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Dressing area
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
Room Description:

Standard|Romantic Room, 1 Double Bed

Emperador photos Room
Superior Double Room
  • Room size:

    26 m²

  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Dressing area
  • Trouser/pants press
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Emperador photos Room
VIP Room
  • Max occupancy:

    3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private bathroom
    • Non-smoking
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Dual voltage outlet
  • Storage space
  • Connecting room
  • Trouser/pants press
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Bedding:Sofa bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:LCD TV
  • Universal AC/DC adapters
  • Wake up service
  • Radio

Emperador Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

  • Plaza de Espana100 m
  • Downtown200 m
  • Plaza Mayor500 m

Popular areas

  • City Center200 m
  • Calle Princesa400 m

Places of interest

  • plaza maria soledad acosta200 m
  • plaza d'Espana300 m
  • Discoteca Palace Madrid300 m
  • Plaza de España Jardines de Ferraz400 m
  • Casa del Ratoncito Pérez500 m
  • Plaza de Oriente500 m
  • Plaza Mayor et Puerta del sol600 m
  • Plaza Castilla600 m

Convention centers

  • Madrid Convention Center400 m

Shopping areas

  • Fnac400 m
  • Fnac400 m
  • El Corte Ingles500 m

Amusement

  • cortylandia400 m

Monuments and Landmarks

  • Monasterio de las Descalzas Reales400 m
  • Plaza de Oriente400 m
  • Sabatini Gardens500 m

Universities, Institutes

  • El Senado300 m

Theaters

  • Lope de Vega Theatre100 m
  • Teatro Real400 m

Underground stations

  • Santo Domingo Metro Station100 m
  • Callao200 m
  • Gran Via Station300 m
  • Plaza de España300 m
  • Sol600 m

Public parking

  • El Senado300 m

Local attractions

  • Prado Museum1.6 km
    Calle Ruiz de Alarcon 23, Madrid
  • National Library of Spain1.5 km
    Paseo de Recoletos, 20, Madrid
  • Hermitage of San Antonio de la Florida 1.6 km
    Paseo de la Florida, 5, Madrid
  • Central Bank of Spain 1.5 km
    Paseo del Prado s/n, Madrid
  • The Moorish Garden1.5 km
    Paseo Virgen del Puerto s/n, Madrid

Near the hotel

  • Monastery of Santo Domingo de Silos230 m
    Santo Domingo de SilosSpain
  • Alto de Garojonay230 m
    La GomeraSpain
  • La Central de Callao300 m
    Postigo de San Martin 8, Madrid
  • Estacion de Chamartin340 m
    MadridSpain
  • Bolonia Beach230 m
  • Chueca260 m
    MadridSpain
  • Monasterio de la Encarnacion330 m
    Plaza de la Encarnacion 1, Madrid

Restaurants nearby

  • Sirena Verde70 m

    Address: Calle Gran Via, 62
    Phone: +34 915472149

    63% likes this, based on 141 reviews
    Cuisine: Spanish
    Price Range: GBP 0 - GBP 54

  • 40 cafe30 m

    Address: Gran Via 55
    Phone: 91 758 77 76

    Cuisine: American, Italian, Spanish, Mexican
    Price Range: GBP 0 - GBP 19

  • Paraiso del Jamon50 m

    Address: Via San Bernardo 8

    67% likes this, based on 57 reviews
    Cuisine: Spanish

  • Nebraska30 m

    Address: C/ Gran Via , 55
    Phone: 91 547 16 35

    60% likes this, based on 70 reviews
    Cuisine: European
    Price Range: GBP 11 - GBP 20

  • Don Jamon50 m

    Address: Gran Via, 60
    Phone: 915 599 825

    52% likes this, based on 72 reviews
    Cuisine: Spanish

Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    9
  • Number of rooms:
    232

Hotel Awards

SpanishHOTEL AWARDSRecommendedMadridEmperador

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Spain

Use Badge

Hotels nearby
Muchomadrid Hostel
2 stars
0.1 km
Rex Hotel Madrid
3 stars
0.1 km
Life Hotel Madrid
2 stars
0.3 km
Dear Hotel Madrid
4 stars
0.3 km
Hotel Life Madrid
2 stars
0.3 km
Opera Hotel Madrid
4 stars
0.3 km
Abalu Hotel Madrid
3 stars
0.3 km
Abalu Hotel Madrid
3 stars
0.3 km
Arosa Hotel Madrid
4 stars
0.5 km
Cities nearby

Emperador Reviews

Guest reviews are submitted by our customers after their stay at Emperador

Average guest rating

7.8out of 10
Fabulous
Based on 1112 reviews

Rating by category:

Service
8.0
Location
10.0
Rooms
9.0

Guest reviews

  • Older travelers
    7.4

    The locality/ near to shops, metro and restaurants. A good central location for all galleries.

    We found the staff quite disinterested in us. We were not asked when booking out if we had enjoyed our stay and it all seemed too much trouble to even smile. The security personnel also were disinterested . The doorman never acknowledged our presence when arriving or leaving.

  • Older travelers
    6.4

    Nothing special. The night vigile ( a lady) was very helpful when she noticed my nose was leaking blood.

    1 / the pleasant part of the dining room (with windows onto the street) reserved for a seminar, so that the remaining part was blind and bleak 2/ buffet Emperador booked at additional 5 €uros. We skipped it just on the principle we did not like the scheme, although the buffet looked attractive.

  • Couple
    5.8

    Excellent location. Santo Domingo metro station outside the front door of the hotel.

    Room was very small and outdated. The floor looked like it had not been vacuumed. Asked for an iron on the second night and was told that there would be a €9 charge. In my opinion this is more like a 3 star hotel rather than a 4 star.

  • Older travelers
    10.0

    We liked everything. Great location for sightseeing,the staff were lovely and the pool was a great way to end each afternoon.

    The only thing that did annoy me was 5 euro for a little bottle of coke at the pool

  • Group of friends
    3.2

    The only thing I liked was the swimming pool and the terrace on the roof floor, but it is always packed, so you can't use it when itis nice outside.

    I did not like lots of things in this hotel. I regret that I wasted my money staying at this hotel. For my next trip I will surely find another place with better service for the same money. Lets start with the reception: very strange bunch of old grumpy men. Breakfast room ambiance is very poor although waiters were fine. Gym and swimming pool are open only between certain hours, so if you want to do your exercise at 7am, it is not possible as the gym/swimming pool open after 9 or 10am. Another important issue - security. First night, the cleaning personal used by mini bar. I did not feel safe, and aklways had to think to "hide" my personal items of value, because I was not sure if they start with the mini bar they could well take my camera, or my laptop, etc. I did not see any action from the reception after my complaint. I was worried until the end that they would charge me for the mini bar... I don't think it was right to make me feel that way during my vacations!!!! The carpet must not have been vacuumed for days, as I had very bad allergic reaction.. I was fine outside my room. When you lay down your head on the pillow you will hear the subway train that passes just under the building.. Just look for another place for the same money. You'll find much better

  • Single
    7.8

    I most certainly liked the location, on the Gran Via, a few minutes from the very central Callao metro station and a walk from the buzzy Chueca district. And The facilities were superb, with a very decent sun lounge on the roof, equipped with a large pool. It cannot be underestimated how hot it is in Madrid in summer, and how pleasant it is to be able to dip in the pool. Pool is open until 7pm most days, and seem to feature longer opening hours on Thursdays, when it stays open until 10pm with a bar. The hotel also seemed to advertise a gym, which unfortunately I did not get to check out. The rooms are large - by central Madrid standards and nicely fitted.

    I am not the biggest fan of the dark mahogany furniture, which strides with the extra hot weather. I suppose that the hotel exudes old-school glamour. It is an old 4-star hotel, after all. If you, like me, like more modern fittings, there are probably better places in Madrid to turn to. But nonetheless, the hotel was very pleasantly appointed and with plenty of extra facilities to make up for the old (but perfectly kept) decor.

  • Group of friends
    10.0

    Very close to shops and restaurant, staff where very friendly and helpfull

    Breakfast very expensive

  • Family with children
    8.2

    The location is perfect, including walking distance to the main metro stations.

  • Group of friends
    9.6

    The swimming pool is great and the staff at the bar are very very kind, funny and smart.

  • Couple
    9.2

    The swimming pool and the room. The location is also perfect for shopping and close to dining area.

  • Family with children
    8.8

    Location is excellent - in the city centre- staff are friendly Clean and comfortable room

    No free wifi No complimentary coffee and tea Noisy at time from the main road

  • Group of friends
    10.0

    The Emperador is an excellent hotel. It has great facilities and a particularly good roof top pool, lounge and bar area which is a great asset in the centre of the city. I highly recommend this hotel.

  • Group of friends
    9.2

    Super friendly and helpful staff. Excellent with the rooftop garden with a decent size swimming pool - great for kids during siesta.... Location could hardly be better! Would deifinitely consider to come back to this hotel.

    Breakfast buffet was rather expensive - 20 Euro which was the same price for young children. Ended up having our breakfast in nearby place with a more limited menu. But apart from this - everything was really good!

  • Older travelers
    8.8

    The roof top pool was the big selling point, so lovely after sight seeing and the views were excellent. Staff were very friendly and helpful. Great central location, prices of drinks in the bar very expensive and a negative is that Internet is extremely expensive and slow - try to improve this area please

    Internet access too slow and too expensive for a 4 star hotel, you should make it free. Also breakfast at €22 per person is ridiculous, we all went out for breakfast due to your high prices.

  • Family with children
    10.0

    We only stayed one night. I was traveling with my college age daughter. When the bellman brought us to the room, he saw that there was a double bed and immediately asked if we preferred 2 beds. He was able to show a room a few doors away with 2 beds. It was slightly smaller, but the 2 beds were much better. As my booking said double or 2 beds, we were prepared to share the double bed. The room was completely quiet, and extremely comfortable with all amenities we needed.

    Would have liked a piano player in the lobby bar. Wifi was expensive.

How to reach hotel

hotel Emperador Hotel - Madrid Madrid location
Show big map »

Hotel Address:

Gran Via 53, Madrid, Spain, 28013

Get directions
City Center
  • Madrid
    300 m
Airports
Train Stations
  • Atocha's Train Station
    2.1 km
  • Atocha Train Station
    2.1 km
Underground stations
  • Santo Domingo Metro Station
    100 m
  • Callao
    300 m
Restaurants
  • Sirena Verde (cuisine: Spanish)
    70 m
  • Nebraska (cuisine: European)
    30 m
Parks
  • Jardines de Sabatini
    520 m
Beaches
  • Bolonia Beach
    230 m
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    9
  • Number of rooms:
    232

Hotel Awards

SpanishHOTEL AWARDSRecommendedMadridEmperador

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Spain

Use Badge